What are the steps to rent from Temp Toybox?

  1. Click on the ‘Rent’ tab to be directed to our online store.

  2. Log in or Create an Account

  3. Pick a rental period - the length of time you want to rent.

    • The minimum length for a rental period is one week.

    • There are individual toys and age-appropriate toy packages rental options. Consider carefully how long of a rental period you need.

    • You will be charged for the full rental period you select. However, pick-up can be done anytime after your selected pick-up date and drop-off can be done anytime before your drop-off date. Our 24 hour accessible lockers provide this flexibility.

    • Late Drop-Offs will be subject to late fees.

  4. Reserve your kid friendly items and make payment

    • To open your cart and make payment, click on the cart icon to enter your contact and payment information.

    • You’ll receive an email confirmation of your reservation

  5. Pick up

    • When your order is ready, you’ll receive two notification emails:

      • Your confirmation email, including the ToyBox number and passcode

      • Your receipt which includes

        • If applicable, additional rental fees

        • Replacement costs- Not charged unless item is lost, stolen or irreparable

  6. Play!

Playing Safely during COVID-19- How does Temp Toybox maintain a clean and safe inventory?

Upon return, Temp Toybox, washes or sterilizes inventory using commercial grade sanitizer before being put back into stock for others to rent.

Our board games have been laminated to allow proper sterilization and we are not renting toys that are intended for younger children.

While we take care to clean our inventory upon return, we also recommend you practice safe habits when using our equipment. This may include:

  • Using your own cleaning product to wipe down the equipment

  • Avoid touching on and around your face

  • Washing your hands with soap and water on a regular basis

Where do I pick up and drop off the rentals?

We are a small business based in Stouffville.

Once your order is processed, you’ll receive an email confirmation, including the items, rental period and the Stouffville location of the Temp Toybox lockers.

Please note that you will be charged for the full rental period you select. However, pickup can be done anytime after your selected pick-up date and drop-off can be done anytime before your drop-off date. Our 24 hour accessible lockers provide this flexibility.

If you drop-off after your selected drop-off date you will automatically charged for another week rental period.

What is the pricing model for renting from Temp Toybox?

Temp Toybox is designed to be flexible in meeting family household budgets. Rental fees are determined based on three factors: membership, toy condition and rental period length.

Membership

TempToyBox Membership pays off for those who keep an ongoing relationship with us.

Depending on your membership level, members can take out between 2-5 items at a time.

ToyboxSelect Items are offered with a small additional fee.

Toy Condition

Temp Toybox’s inventory items are rated with either a 5-star or 4-star rating.

Items in 5-Star Condition are in near new condition and we charge full rate for these.

Items in 4-Star Condition may show some wear and tear and are offered at a discounted rate. Some examples of wear and tear might be missing stickers or accessories

What if I miss my drop-off date?

You will be charged for the full rental period you select. However, pick-up can be done anytime after your selected pick-up date and drop-off can be done anytime before your drop-off date. Our 24 hour accessible lockers provide this flexibility.

If you drop-off after your selected drop-off date you will be charged the appropriate late fee.

Details in the Rental Agreement

What if the item is damaged or lost while in my possession?

We understand that kids are kids and that some damage is likely to happen. Typically, some small damage is no problem. If a toy is returned and is irreparable or no can no longer be played with as intended, then you may be charged an additional fee.

Details in the Rental Agreement

How does the Temp Toybox rental system help the environment?

By reducing the shipping distance, we drastically reduce the carbon footprint associated with moving toys vast distances.

With many customers sharing the same pool of toys and items, we also are able to reduce the material and energy that goes into manufacturing.

What areas does Temp Toybox serve?

We are currently serving the community of Stouffville, ON.

Since pick-up and drop-off are done through our Temp Toybox locker system, any family within driving distance to Stouffville can take advantage of this novel toy sharing experience.

We hope to expand our Temp Toybox locker network in the near future.

Who can benefit from Temp Toybox’s services?

Aside from every day caregivers, here are some interesting cases that can benefit from our services:

Families with limited living space

Families that have homes with limited living space understand the challenge of storing a large collection of toys. Temp Toybox removes the need for storage space while simultaneously providing opportunity for frequent access to a large variety of toys.

Hosts of young visitors for a short stay

Grandparents or others with young ones visiting may want to rent some age-appropriate items for a week or two without the long term commitment of purchasing toys.

Families hosting parties and events

Families may find themselves needing to host a large group of children for an afternoon. Temp Toybox provides a simple solution to keeping their guests entertained.